I have already paid for the BPJS Kesehatan bill, but the message "Failed" appears, how do I do that?

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• I have already paid for the BPJS Kesehatan bill, but the message "Failed" appears, how do I do that?
• My BPJS Kesehatan bill transaction has been declared successful by Flip, but why haven't I received a successful transaction email yet?
• Apa yang harus saya lakukan jika Transaksi BPJS Kesehatan di Flip berhasil, tapi informasi di aplikasi JKN belum terbayarkan?
• What should I do if when I made a BPJS Kesehatan Transaction payment, the funds have been deducted but have not received a notification of success?
• Apa fungsi serial number pada halaman transaksi berhasil?