Suppose you have failed three selfies with your KTP and don't have a SIM. In that case, you can still upload other supporting documents, such as your marriage certificate, student card, employee card, or your latest diploma.
Attach the supporting documents by filling in the Help Service form below this article.
Here, Flip shares tips for successful verification:
- Upload at least one supporting document. Make sure you upload 2 photos, namely a photo of your identity card and a selfie holding your identity card.
- Select the supporting document whose face photo is most similar to your current face.
- Make sure the ID card photo is not cropped, is clearly visible, and all the data is legible.
For your information, all uploaded documents are guaranteed to be safe because they are only used for Flip account verification needs.
Filling out the Help Service form can only be done through the application