If the money hasn't been received in the beneficiary's account there are 3 things you can do, including:
- Wait and periodically check the destination account mutation for 15 minutes from the successful transaction status.
- Screenshot of the destination account mutation on the successful transaction date.
- Fill in the Help Service Form below this article so our team can confirm your problem with the destination bank.
Note: You can only fill out this form via the help center on the Flip application.