Why hasn't my refund been processed yet?

There are three reasons why a refund transaction is still in process:

1. There is information that there is a problem in the bank system, resulting in your refund transaction being processed longer than usual.
2. The requested refund was rejected, and there has yet to be further confirmation from the owner of the refund transaction.
3. The transaction is still in the queue. Refunds will be processed by 1 hour after the refund is submitted. If your refund has not been processed for more than 1 hour, contact Flip Customer Support by pressing the Flip Team Chat button at the bottom of your cellphone screen. Remember to provide your Refund Transaction ID and details of your problem.