What happens if I make a transfer without using a unique code?

If your transfer does not use a unique code, the Flip system cannot process your transaction. You don't need to worry. Just apply for a refund via the Refund menu in the application. In addition, refund information will be processed no longer than 1 hour after the refund is submitted.

For more precise information, watch the following video.

What should I do with the money transfer transaction that I made previously?

1. To continue your previous transaction, re-transfer the nominal amount plus the appropriate unique code to your Flip account. Then, upload the new proof of transfer on the transaction page.
2. Suppose you want to stop your previous transaction. In that case, you can cancel the transaction or close the transaction page. Within 1x24 hours, the transaction will be canceled automatically.